FAQS: Shipping
Shipping FAQS
Please note shipping times may be affected by COVID-19. We apologise in advance if your delivery has been delayed.
UK shipping standard: £3.10 for orders under £24.99
We currently do not offer next day shipping yet.
UK DELIVERY INCLUDING CHANNEL ISLANDS
DELIVERY METHOD | DELIVERY TIME | COST |
UK STANDARD TRACKED VIA HERMES |
2-5 WORKING DAYS | £3.10- FREE FOR ORDERS OVER £24.99 |
NEXT DAY GUARANTEED | NEXT DAY | £6.99 |
EU DELIVERY EXCLUDING UK
DELIVERY METHOD | DELIVERY TIME | COST |
EU STANDARD VIA ROYAL MAIL |
3-10 WORKING DAYS | £10 FREE OVER £100 |
EXPRESS DHL | 2-4 WORKING DAYS | £20 |
WORLDWIDE COUNTRIES: USA, UAE, CANADA, AUSTRALIA, SAUDI ARABIA, QATAR, KUWAIT, SINGAPORE
DELIVERY METHOD | DELIVERY TIME | COST |
UK STANDARD TRACKED VIA HERMES |
2-5 WORKING DAYS | £3.10- FREE FOR ORDERS OVER £24.99 |
NEXT DAY GUARANTEED | NEXT DAY | £6.99 |
DELIVERY FAQS
What is the processing time after order is placed?We are committed to process all orders as quickly as possible, please allow us a maximum of 2 business days maximum to process your orders. This excludes Bank holidays and public holidays.
Will I be charged duties and taxes if I live outside the UK?
International customers (outside the UK) are responsible to pay for any customs duties, taxes and any other fees that may incur by your local post office or authority.
Will I get my parcel if I put in the wrong address?
We advice you to contact us via email or instagram direct message with your order number so we can re-direct your order to the new address within 24 hours of purchase. If you don't let us know by then we will assume the order is lost if it goes to a wrong address. We will not refund lost parcels sent to the wrong address. To avoid this situation we incur a £3 fee for changing the address and £3.10 for the redelivery of your item via Hermes tracked services.